520jili Privacy Policy

When you register an account on 520jili, we collect personal details such as your full name, date of birth, email address, mobile number, and your preferred payment method. We also collect information generated through your use of the platform, including login timestamps, device type, browser details, IP address, and in-session activity such as games played and bets placed. Payment-related data — including transaction references and deposit or withdrawal records — is collected to process your requests and maintain accurate account history. You may also voluntarily provide additional information when contacting our support team or participating in surveys and promotions. All collection is done with a clear purpose: to operate the platform, comply with applicable regulations, and deliver a better experience to every Filipino player on our service.

Your personal data is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our platform standards. We use activity data to detect suspicious behaviour, prevent fraud, and ensure that our responsible gaming commitments are being met for all users across the Philippines. Promotional and communication preferences are respected — we will only send you offers or updates if you have opted in to receive them. Aggregate and anonymised data may be used internally to improve platform features, optimise game loading times, and understand how our Filipino users interact with the mobile experience. We do not use your data to make fully automated decisions that significantly affect you without human oversight, and we do not sell your personal data to any third party under any circumstances.

520jili may share limited personal data with trusted service providers who assist us in operating the platform, including payment processors, identity verification partners, and customer support tools. These partners are contractually bound to handle your data securely and are not permitted to use it for any purpose beyond the service they provide to us. We may also disclose data to regulatory authorities or law enforcement agencies when required to do so by applicable Philippine law or a valid legal process. In the event of a business restructure or ownership change, user data may be transferred as part of that transaction, and you will be notified in advance where possible. We do not share your personal data with advertisers, data brokers, or any organisation for the purpose of targeted marketing outside our own platform.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by legal or regulatory obligations applicable to online gaming platforms operating in the Philippines. Account data may be kept for up to five years after closure to satisfy anti-money laundering, audit, and dispute resolution requirements. All data is stored on secured servers with access restricted to authorised personnel only. We use industry-standard encryption for data in transit and at rest, and we conduct regular security reviews to identify and address potential vulnerabilities. If a data breach occurs that is likely to affect your rights or interests, we will notify you and the relevant authority as required by applicable data protection law without undue delay.

As a user of 520jili based in the Philippines, you have the right to access a copy of the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete data that is no longer necessary for the purposes it was collected. You may also withdraw consent for optional data processing at any time, such as marketing communications, without affecting the lawfulness of processing that occurred before the withdrawal. If you have a concern about how we handle your data, you are entitled to raise a complaint with the relevant data protection authority in the Philippines. To exercise any of these rights, contact our support team with your account details and a clear description of your request, and we will respond within a reasonable timeframe. All requests are handled with care and in line with our commitment to transparent, fair data practice for every member of our platform.

520jili uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and understand how the platform is being used. Strictly necessary cookies are always active and cannot be turned off because they are essential for the platform to function correctly on your device. Analytics cookies help us understand which parts of the platform are most useful to Filipino users, allowing us to prioritise improvements that matter. You can manage or decline non-essential cookies through your browser settings at any time, though doing so may affect certain features of the platform. We do not use third-party advertising cookies or allow external ad networks to track your behaviour through our platform. Our cookie practices are reviewed periodically to ensure they remain proportionate and aligned with your privacy expectations.